Wednesday 25 March 2020
Message from City of Wanneroo Mayor Tracey Roberts Hello everyone, As you are aware, COVID-19 is having a significant impact across all aspects of our community. Please be assured that the City is working on how best we can support our residents, ratepayers, local businesses and employees through this global crisis. Our focus is managing the situation that is happening now, in addition to planning the recovery period beyond the next several months. As your Mayor, my priority is the wellbeing of our community during this challenging time as we deal with a pandemic situation. We are receiving regular updates and our decisions are based on the latest advice from the Federal and State Governments and the WA Department of Health. I encourage you to keep up to date through the WA Department of Health's HealthyWA website with regard to precautions for COVID-19. Impacts to community services, facilities and activities The City’s waste services will continue to operate at full capacity at this time. However, as a result of the latest direction from the Premier of WA, all City-operated community facilities have been closed, to help manage the risk of COVID-19 infection, including:
Kingsway Indoor Stadium
All libraries and associated City services that operate from the following locations: Wanneroo, Clarkson, Girrawheen, Yanchep-Two Rocks, and Alkimos Pop-Up
Wanneroo Art Gallery
Wanneroo Regional Museum
All community facilities that are normally available for public hire
Yanchep Two Rocks Access Centre
While the City’s on-site libraries will be closed indefinitely, people can still access online services. Thousands of e-books and other library services are available for free online. Books can be returned anytime via the after-hours chutes at any of our libraries. In addition, JP services will remain operational as follows:
Wanneroo Library on Wednesdays from 9am to 12noon
Clarkson Library on Thursdays from 6pm to 7.30pm, and Saturdays 9am to 11am.
Getting in touch with the City At present, you are still able to visit the Civic Centre on Dundebar Road in Wanneroo, in person, but I encourage you to use online payments and services where possible, and use email or phone (9405 5000) to get in touch with us and maintain social distancing guidelines. Quick and easy online services are available including pet registrations, building and development applications, rates enquiries, updating your address or requesting an extra bin collection. Please understand that due to the volume of enquiries, contact by email is preferred and response times will vary. Keeping our City up to date I will be providing regular community updates on the City’s COVID-19 information page. You can also follow the City on Facebook and Twitter for the latest updates. It is important that everybody continues to communicate with others, especially those who may be vulnerable at this time. If not safe to visit family, friends or neighbours in person, a check-in via phone, video call, email or social media can make a tremendous difference to our ability to connect with each other. Again, please follow health advice issued by the WA Department of Health:
If you experience flu-like symptoms, such as fever, cough, sore throat or shortness of breath, seek immediate medical advice and stay at home.
Frequently wash your hands with soap and water, front, back and between the fingers, for at least 20 seconds.
Always cover your sneeze or cough and wash your hands immediately afterwards.
Practice social distancing by maintaining at least 1.5m of distance between yourself and other people.
For more information and regular updates, visit healthywa.wa.gov.au.
Remember that our community, our state, our nation and the world are all facing the same challenges at this time. Often, extraordinary times bring out the best in people and I know we are a strong, resilient and caring community. Please take care of yourselves and, in the pioneering spirit of Wanneroo, look after one another. Kind regards, Mayor Tracey Roberts JP